Regulatory notices for auto parts

  All provinces, autonomous regions, municipalities directly under the Central Government, the Administration for Industry and Commerce, the Department of Transportation (bureaus and commissions), and the Bureau of   Quality and Technical Supervision:

  In some local auto sales and auto parts production and operation activities, there are phenomena of production, sale and use of fake and inferior auto parts, false propaganda, commercial bribery, and consumer fraud. These actions disrupted the order of the automobile market and infringed on the legitimate rights and interests of consumers. In order to further strengthen auto sales and auto parts quality supervision, maintain the order of the auto market, and protect the legitimate rights and interests of consumers, the auto industry and economy are developing steadily and rapidly. The relevant issues are hereby notified as follows:

  Fully understand the importance of strengthening auto sales and auto parts quality supervision, and further enhance the sense of responsibility and mission

  The automobile industry is an important pillar industry of the national economy and plays an important role in the national economy and social development. In order to cope with the impact of the financial crisis and implement the overall requirements for maintaining growth, expanding domestic demand, and adjusting the structure, the state has formulated a series of automobile adjustments and revitalization plans for automobile , as well as a series of stable automobile consumption such as "automobile going to the countryside" and "automatic trade-in" The policy measures to speed up structural adjustment have played an important and positive role for the sustained, healthy, stable development of the automobile industry and the steady and rapid economic development. The industrial and commercial administration, transportation and quality and technical supervision departments at all levels must fully understand the importance of strengthening the supervision of automobile sales behavior and the quality supervision of automobile parts to ensure the specific implementation of the national automobile industry adjustment and revitalization policy measures, guarantee road  transportation, and safeguard the legitimate rights and interests of consumers Significance, in-depth implementation of the scientific development concept, conscientiously implement the spirit of the 17th National Congress of the Communist Party of China, the Third and Fourth Plenary Sessions of the Seventeenth Central Committee and the Economic Work Conference, further enhance the sense of responsibility, mission and sense of the overall situation and service, give full play to the functional role, and earnestly Perform legal duties, actively maintain the order of the automobile market, and the healthy development of the automobile industry.

  Second, further strengthen the supervision of automobile sales behavior, regulate automobile market transactions and competitive behavior

  Local industrial and commercial administrative departments should increase daily inspections, strengthen supervision and inspection of automobile sales, severely crack down on unfair competition, false propaganda and other acts that infringe on the legitimate rights and interests of consumers, and effectively regulate automobile market transactions. Carefully sort out the clues of suspected unfair competition found in daily inspections and complaints and reports, and investigate and punish fraudulent consumer fraud in various ways by false representations and false propaganda that mislead consumers through auto brand dealership service stores and automobile centralized trading markets . Combining with the special work of managing commercial bribery, strictly investigate and deal with the business of automobile brand dealership service shops to use the services such as car mortgage loans and car insurance for consumers to charge financial services companies, guarantee companies and insurance companies for the so-called "rebate" and "benefit fees". Bribery. 

  It is necessary to strengthen the monitoring and inspection of automobile-related advertisements, and promptly investigate and deal with various types of advertising violations in accordance with the law. It is necessary to further standardize auto sales contracts, actively promote the model texts of auto sales contracts, and deal with the “overlord clauses” according to law. It is necessary to strengthen administrative guidance, comprehensively use measures such as administrative warnings and administrative suggestions, and stop operators from tying up commodities against the buyer ’swishes or attaching other unreasonable conditions.

  Local industrial and commercial administration, transportation and quality and technical supervision departments should work with relevant industry organizations to strengthen the publicity and education of automobile production and sales dealers, automobile parts production operators and maintenance operators, and urge automobile production enterprises to strengthen product quality management and strictly implement the " Regulations on the Management of Recalls of Defective Automobile Products, which publishes technical information on the maintenance of new models; guides automobile brand dealership shops to publish the auto parts supply system, guides operators to make clear auto parts manufacturers, auto parts prices, service prices and other information, and improves quality management systems The product "three guarantees", advertising, sales contracts, mortgage loans, insurance and other sales service standards, industry self-discipline, and standardize car sales and vehicle maintenance industry operating behavior.